10 Questions to Ask an HVAC Contractor

Selecting the right HVAC contractor to replace or service your home comfort system can seem daunting. That choice is noteworthy because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To make it easier for you to come to an informed decision, research several companies in your neighborhood that might be a good fit for the job. Once you narrow it down to a few candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance needs to be the first question on the list. Hiring a licensed contractor ensures that they meet the state and local requirements for HVAC companies. Then, insurance shields you from liability in case of accidents for the duration of the maintenance or repair. A respectable HVAC contractor can show evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could limit the unit’s service life. An experienced contractor can assess your home and determine the ideal heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer designs with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the most appropriate fit for your requirements. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Seek estimates from several HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, prices that seem too good to be true don’t always lead to the savings you are hoping to get. You’ll likely end up with substandard equipment and low-quality customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. However, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work involves permits from local or state authorities. A reputable contractor should handle this process on their own, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Make sure to ask if they provide financing options or if they expect full payment as soon as the work is complete.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will change based on the project’s size and complexity. Still, having a clear timeline is very important to reduce disruption to your day-to-day routine. Your contractor should give a sensible time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to suggest ways to maximize energy efficiency by doing a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and lower utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we recognize that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the crew at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to give us a call at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the best decisions for your HVAC needs.