Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the root of the problem and maybe even take care of the issue on your own. While complex problems are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and possibly fix the issue on your own. While elaborate issues are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC service provider to diagnose and fix concerns with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Confirm your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Inspect the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Occasionally a tripped breaker can stop the heat pump from working correctly. 
• Assess airflow and filters: Weak airflow caused by dirty filters, blocked vents or other obstructions can cause inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
• Look at the outdoor unit: Check the outdoor unit and condenser for debris, dirt or plant life that might be blocking airflow. Remove any clutter that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be readily solved by homeowners, sometimes it’s better to reach out to a professional for support. As an example, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical training, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it repaired by a skilled Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting tips and your heat pump is still stuck in heat mode, call one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.