What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Fort Wayne home and you’re not sure what to expect. It’s nerve-wracking enough to allow an air conditioner repair technician into your home, but then to not know what exactly they’re going to do tends to add even more unnecessary stress. No worries! Rolf Griffin Service Experts Heating & Air Conditioning is here to update you on the standard air conditioning repair process so you canyou will be informed when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings error. The service tech will check that the thermostat is switched to cool and then reduce the temperature to see if that will start up the air conditioning system. A flawed or improperly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They might set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The repairman will then likely ask to see the air conditioning equipment. Like a doctor, the repairman will begin their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the technician to examine all the possible causes starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not clogged or requires replacing. They will examine the A/C system’s refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your A/C system is suitable for the size of your house, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning technician has found the trouble, he or she should explain all your options to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) died, how or why it went out, and how that part makes your A/C system operate.

The service tech will then go into your choices, which will include swapping out the part and correcting the problem, but may also entail upgrading parts of the AC system, the AC itself, or your entire heating and AC system. In some cases, it may make more sense to purchase an entire new HVAC system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up with you spending more on air conditioning repairs in the long run. The technician will discuss how much time, effort, and cost it will take to resolve the problem.

The service tech might at this point explain what could have been done to prevent the trouble or part failure and how to keep a future issue from occurring. This generally includes yearly maintenance, which not only helps avoid an AC breakdown, but in most experiences also keeps your air conditioning warranty valid. Most expert air conditioner repair centers will offer an annual service plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

Finally, they will explain the process for repairing the failed part or fixing the issue. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts needed and set up your follow-up appointment to fix your air conditioner. Or, if the part needed is already accessible on their truck, they will move forward with the AC repair work with your go-ahead.

Remember that throughout Fort Wayne your HVAC equipment is in good hands with Rolf Griffin Service Experts Heating & Air Conditioning. Our service techs are NATE-certified and have undergone extensive background checks so you can feel confident with the men and women we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call 24/7 at 260-557-1275 and we’ll be happy to explain the process.

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