What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Fort Wayne home and you’re not sure what to expect. It’s stressful enough to allow an AC repairman into your home, but then to not know what exactly they’re going to do can add even more unnecessary stress. No worries! Rolf Griffin Service Experts is here to update you on the standard A/C system repair process so you can be informed when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the service tech arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not simply a thermostat settings error. The service tech will check that the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the AC. A flawed or incorrectly connected wire could be all that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The technician will then likely request to see the air conditioning equipment. Similar to a doctor, the technician will start their trial and error diagnosis process. There are many factors that could be the culprit of an air conditioner that isn’t functioning properly, and it’s up the repairman to look into all the possible causes starting from the most normal issues to the least. This process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not clogged or requires replacing. They will examine the AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your A/C system is suitable for the size of your home, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning service tech has identified the trouble, he or she should explain all your options to you. The conversation will generally start with the repairman explaining what the problem is, what part (if any) failed, how or why it went out, and how that part makes your A/C system operate.

The technician will then go into your choices, which will involve swapping out the part and correcting the problem, but may also entail upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and AC system. In some cases, it may make more sense to purchase an entire new HVAC system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The repairman will explain how much time, effort, and cost it will take to resolve the problem.

The service tech might at this point explain what could have been done to prevent the trouble or part failure and how to keep a future issue from occurring. This generally includes yearly maintenance, which not only helps avoid an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioner repair centers will offer an annual service plan so you don’t have to think about making future heating and cooling tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the problem. If you determine that AC repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and set up your follow-up appointment to fix the air conditioner. Or, if the part needed is already accessible on their truck, they will go ahead and start the air conditioner repair work with your approval.

Remember that throughout Fort Wayne your HVAC equipment is in good hands with Rolf Griffin Service Experts . Our service techs are NATE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call 24/7 at 260-557-1275 and we’ll be happy to explain the process.

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