What to Expect During an AC Repair Appointment

So, suddenly your A/C needs repair at your Central home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. But fear not! Rolf Griffin Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert air conditioning service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound silly, but they need to check it to make sure that it’s not just a thermostat settings problem. The repairman will confirm the thermostat is set to cool and then lower the temperature to see if that will start up the air conditioning system. A faulty or improperly connected wire could be all that’s preventing you from having a comfortable home. 

If there is still an issue, the technician may ask you to see the circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system. 

Getting to the nitty-gritty of AC Repair 

The repairman will then likely ask to see the air conditioning equipment. Like a doctor, the repairman will begin their trial and error diagnosis process. There are many things that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the repairman to inspect all the possible reasons starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will most likely check the air filter to make sure it’s not blocked or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the wiring, electronics and safety controls. 

Once the AC technician has diagnosed the issue, he or she should explain all your options to you. The conversation will usually start with the repairman explaining what the issue is, what part (if any) failed, how or why it failed, and how that part makes your AC operate}. 

The technician will then go into your courses of action, which will include replacing the part and resolving the problem, but could also include upgrading parts of the A/C, the air conditioner itself, or your complete heating and AC system. In certain cases, it may make more sense to purchase a whole new heating and cooling system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up costing you more for air conditioning repairs in the long run. The repairman will explain how much time, effort, and cost it will take to fix the problem. 

The repairman might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

Finally, they will explain the process for repairing the failed part or correcting the issue. If you decide that AC repair is better for you than buying an upgraded A/C system, the repairman will order any parts necessary and set up your follow-up appointment to repair the air conditioner. Or, if the part needed is already available on their truck, they will go ahead and start the AC repair work with your go-ahead. 

Always know that throughout Central your HVAC equipment is in good hands with Rolf Griffin Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your AC repair, give us a call day or night at 260-557-1275 and we’ll be happy to discuss the process.