We Can Repair Any Kind of Gas Fireplace in Fort Wayne

Gas fireplaces make adding comfort to your Fort Wayne home easy. Just flick a switch or press a button for instant heat.

They’re also relatively simple to use. Unlike their woodburning equivalents, there’s no need to put in firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces require regular maintenance to help them run efficiently and avoid failure.

When your fireplace won’t start or won’t keep burning, the professionals at Rolf Griffin Service Experts can help. Use our easy-to-understand tips first. If your fireplace still isn’t working properly, give us a call. We can handle any brand. All of our specialists are NATE certified, which means they’ve passed comprehensive education to better meet your needs. And all of our excellent work is backed by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t start. Pull off the decorative plate beneath your fireplace to get at its components.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as needed.
  2. Is the gas flowing? Ensure the valve is in the “open” setting.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to rekindle. Connect the vent cap to block drafts from extinguishing it.
  4. Pilot light turns on but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that converts heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Rolf Griffin Service Experts fix or install a new blower.
  • Odd odors? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, ventilate your home and contact us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it heat more efficiently and avoid expensive breakdowns. It may even help it run longer.

  1. Verify your fireplace is fully cooled.
  2. Shut the gas off by spinning the valve to “off.”
  3. Remove the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them individually and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Wipe down interior edges with a moist cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same design.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, inspect the outside vent and discard debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is operating correctly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, book periodic maintenance with us. These inspections can potentially catch trouble before they develop. We’ll inspect your components for fractures. We’ll also make sure there aren’t any leaks and that pressurization levels are right.