Rolf Griffin Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 10,779 Reviews
david P.
fort wayne, indiana
"I get prompt, efficient and friendly service."
darwin D.
fort wayne, indiana
"He was very knowledgeable and pursued the problem to its source. Had a reasonable explanation of what went wrong."
steven O.
ft wayne, indiana
"Took 4 trips to correct the repairs"
allen hanauer rese R.
fort wayne, indiana
stan S.
fort wayne, indiana
dave A.
fort wayne, indiana
"The workers were very nice. Cleaned up their mess and explained everything."
penny H.
ft wayne, indiana
"The men that come to my house have always been so courteous and nice. They tell me everything they did . They are the best!"
daryl D.
fort wayne, indiana
"He was very knowledgeable."
george v gamsby G.
ossian, indiana
jessica B.
new haven, indiana
george O.
ft wayne, indiana
"Excellent results in a short period of time. Plus the men were personable."
karen L.
fort wayne, indiana
hilda G.
fort wayne, indiana
"Reliability."
marvin C.
fort wayne, indiana
"The guys are always courteous, kind and do a great job. Very happy with their work."
kathleen D.
ft wayne, indiana
beth B.
warsaw, indiana
"Zero chance I will use Rolf Griffin again. Tried to sell me things I didn't need and quote for furnace/ac was $6,000 higher than competitor for exact same model of equipment. As an independent business owner myself, I can't believe that a company does business this was and treats a customer this way! VERY disappointed!!"
sharon M.
huntington, indiana
beth S.
ft wayne, indiana
"They were quick and efficient."
cody E.
fort wayne, indiana
"The techs and salesman were great with explanations"
thomas C.
ft wayne, indiana
"Excellent customer support. Tim and Brian both helped out with the humidifier problem I was having."
richard C.
churubusco, indiana
james N.
new haven, indiana
judith M.
new haven, indiana
"Excellent service"
joanellen S.
ft wayne, indiana
"Very happy with service"
david P.
fort wayne, indiana
"They are friendly, efficient and prompt."
marvin C.
fort wayne, indiana
brian K.
ft wayne, indiana
john K.
fort wayne, indiana
alan E.
ft wayne, indiana
"Everyone is very professional and friendly"
crystal T.
fort wayne, indiana
javier C.
fort wayne, indiana
"The gentleman was extremely professional and honest. He did not scam"
nancy M.
ft wayne, indiana
"Nice guy and fast service. Got along great with my dog."
duane G.
huntington, indiana
"never been let down good job"
robert B.
fort wayne, indiana
"The two gentlemen went beyond the work requirements to go shopping for the drain plug required."
don D.
new haven, indiana
"It was ice and was goon when he got here so nothing was done..."
russ W.
ft wayne, indiana
"Workers are on time, courteous, knowledgeable, and have my best interests in mind."
david V.
laotto, indiana
david R.
coldwater, michigan
"Friendly and skilled service technicians!"
mark A.
ft wayne, indiana
"Always on time or early. They are able to tell me in terms I understand about what to expect in the future from my HVAC system"
kathy O.
fort wayne, indiana
walter R.
ft wayne, indiana
"Service was great. Scheduling messed up the appointment times."
ken W.
ft wayne, indiana
"Nick is a very knowledgeable and courteous technician."
robert dannhausen D.
ft wayne, indiana
donna P.
ft wayne, indiana
"Serve 9. Product4"
randy S.
yoder, indiana
chris W.
fort wayne, indiana
"Honest, reliable, responsive quality service"
john K.
fort wayne, indiana
sue H.
ft wayne, indiana
"because I have used them for 26 years and I have never had a problem with them"
sandra M.
ft wayne, indiana
"Long time customer"
steve S.
ft wayne, indiana
bonnie K.
ft wayne, indiana
"They're friendly and came out fast to fix a problem. They worked with our schedule and were so respectful of our time. They treated our kids and cat kindly and never made us feel unwelcome in our own home."
hannah K.
fort wayne, indiana
"Jordan was very helpful and went above and beyond."
maryellen W.
fort wayne, indiana
melanie T.
fort wayne, indiana
"Promptly responded to my call for help. This is my second call with Rolf Griffin. Excellent service, courteous employees."
juan A.
defiance, ohio
dale H.
ft wayne, indiana
ronald M.
new haven, indiana
"You are always professional."
joni S.
north wayne, indiana
kathleen R.
fort wayne, indiana
"This was a very difficult day. Rain, high winds, and very cold. matt worked well even under these conditions."
don D.
new haven, indiana
"I have been with Rolf Griffin for 25 or more years and never been disappointed"
matt M.
fort wayne, indiana
chad R.
ft wayne, indiana
"When I called the individual took the information and then gave me the time frame that the service person would be out."
raul J.
fort wayne, indiana
julie H.
fort wayne, indiana
"The service I just received was excellent! We had a water leak occur during the service and the company immediately dispatched a clean up team and got plumbers out in less than 24 hours to fix the issue!"
emily C.
woodburn, indiana
john H.
fort wayne, indiana
"Accurate work and friendly service personnel."
jack G.
ft wayne, indiana
russell P.
fort wayne, indiana
carol P.
ft wayne, indiana
"I am pleased with the way Brad explains things before he fixes them. He is very thorough."
mr franklin F.
ft wayne, indiana
larry H.
kendallville, indiana
"Great Service"
sandra M.
ft wayne, indiana
"I have used this company for at least 30 years. I trust them"
josh M.
ft wayne, indiana
"Think I got scammed"
steve S.
ft wayne, indiana
"Techs were friendly, courteous, and efficient. They did a great job."
chris W.
fort wayne, indiana
"Consistently high standard of service and prompt response when needed urgently."
donald l roebel R.
ft wayne, indiana
"Great service"
sue H.
ft wayne, indiana
"I have used you guys for 26 years and never had any problems with you all"
audrey D.
ft wayne, indiana
renee C.
ft wayne, indiana
"reliable"
brandon F.
fort wayne, indiana
"The techs were informtative and thorough."
gerald H.
roanoke, indiana
richard A.
ft wayne, indiana
bonnie H.
huntertown, indiana
dick nad gibson G.
ft wayne, indiana
"I needed my boiler replaced under warranty quickly to sell my house. Rolf Griffin made it happen! Thanks. I recommended their services to the new owner."
ronald M.
new haven, indiana
tom W.
fort wayne, indiana
"Great service. Excellent technicians. Always helpful and service your products rapidly and efficiently. Customer service is the best."
steven W.
ft wayne, indiana
"Fast & efficient"
sheila H.
ft wayne, indiana
"Do a fine job, are knowledgeable, answer our questions."
shelley V.
ft wayne, indiana
fred I.
ft wayne, indiana
"always there to help"
richard D.
ft wayne, indiana
wendy B.
decatur, indiana
"Technicians are friendly and informative."
carmen K.
fort wayne, indiana
"The price for changing a floater in the toilet tank, which took 15 min to do, was $200. I was told that this was for labor. Also, the second part of the job - replacing a fitting ring on sewer pump was not done due to not finding the part."
jim L.
fort wayne, indiana
tonya H.
ft wayne, indiana
elizabeth D.
fort wayne, indiana
"Courteous and professional technicians provide great service!"
terri C.
fort wayne, indiana
donald l roebel R.
ft wayne, indiana
"Great people great work"
jack G.
ft wayne, indiana
"We have been with you for many years. Was disappointed that Matt did not put booties on his shoe. When I asked about if they are 24/7 he said well he quits taking calls at 9 pm Saturday night that if I could still mess with it call Sunday or Monday He never even took a thing out of his back pack. When my husband took him what the codes were he just looked back if furnace door got the rest button and said it should be fine. We told him if we turned it to off it would run less then 5 min but never heated to temp sat at. He did not even wait to see if it would heat up to set temp. When I asked when he was going out my door what it it does not heat all the way he did not answer. Well it did heat up and so far running normal. I have the maint plan what is my cost for after hours visit ?"
kent H.
fort wayne, indiana
"We always get good service when we request it."
robert R.
fort wayne, indiana
"Good, efficient service"
bob M.
fort wayne, indiana
"I've always had good service from them"
renee C.
ft wayne, indiana
"Knowledgeable, on time , polite"
willard C.
ft wayne, indiana
george D.
fort wayne, indiana
"The gentlemen were on time, helpful, considerate, and we are always pleased with the results..."
robert R.
fort wayne, indiana
"Good, efficient service"
john B.
fort wayne, indiana
"Doug provided good service and took care of a problem he had discovered on a previous visit"
mr biddle B.
albion, indiana
"We have had lots of issues with this furnace/air-conditioning. The techs were nice and informative. The problem is we keep having problems"
northcrest garden A.
fort wayne, indiana
"Terrible customer service, they have left us without heat for over two months now when we had paid your company over $5,000 for the unit when it was installed in September 2022. It hasn't worked for more than a week at a time for the whole winter. A new unit was just ordered, however that should have been done a long time ago!!! Very displeased with Rolf Griffin. Will not be recommending them or sending our business their way in the future. We have had to pay for a more expensive heating bill because we are having to use portable heaters for our heat since the unit we spent thousands of dollars on doesn't even work. Compensation of some kind would be nice. Nobody in the company reaches out to me regarding the situation, I have to call every week to get updates on the parts they have ordered for this brand new unit. I have never encountered poor customer service like this, it is mind boggling."
tim S.
huntertown, indiana
"Very helpful, friendly"
sean M.
ft wayne, indiana
"Technicians were very knowledgeable and friendly."
bob T.
albion, indiana
"Ben did his best to assure us that he resolved our problem and even worked with a Lennox person."
trudy H.
ft wayne, indiana
"Prompt, polite, knowledgeable"
allyson M.
fort wayne, indiana
susan M.
fort wayne, indiana
joe R.
ft wayne, indiana
"Patient, answers questions, reliable."
keith M.
fort wayne, indiana
"Timely service response, knowledgeable service reps"
cynthia G.
ft wayne, indiana
gerald B.
st joe, indiana
catherine S.
fort wayne, indiana
debra B.
ft wayne, indiana
"Always friendly and fast service"
eric L.
fort wayne, indiana
"Austin was very professional and very fast."
john D.
columbia city, indiana
"Technician was friendly and helpful"
edward S.
ft wayne, indiana
"I Being With You Fore years"
bradley F.
harlan, indiana
"The service technician Brad was very polite, friendly and straight forward about the service. He was prompt and easy to work with."
mr hudson H.
roanoke, indiana
"Staff very polite, friendly & informative on the job"
randall miller M.
ft wayne, indiana
"RG has always provided excellent service for us"
cindy L.
fort wayne, indiana
kevin M.
ft wayne, indiana
jerry S.
fort wayne, indiana
"Quality service"
paul J.
roanoke, indiana
joe R.
ft wayne, indiana
"Reliable and answers my questions well."
debbie R.
sherwood, ohio
"They provide good service."
kay W.
ft wayne, indiana
"On time, friendly"
gerald B.
st joe, indiana
"very business like and profesional and informative."
julie G.
ft wayne, indiana
"Not an expert in the field."
doug/carol C.
fort wayne, indiana
"Quality service - friendly and helpful technicians. Always polite and great to work with."
carin S.
fort wayne, indiana
"we have been Rolf Griffin customers for over 10 years. We would never go anywhere else. The service is impeccable and the products are all top notch."
dan F.
ft wayne, indiana
"technicians did a great job."
pataliena G.
fort wayne, indiana
"The technicians were professional and completed the tasks in a yimrly manner."
jack M.
fort wayne, indiana
"Great service. Great employees"
colleen N.
huntertown, indiana
carol P.
ft wayne, indiana
"Brad is always courteous,thorough, and explains everything to me"
lorraine M.
fort wayne, indiana
onda D.
ft wayne, indiana
don D.
new haven, indiana
daniel M.
ft wayne, indiana
"Being sold unnecessary parts"
charles D.
fort wayne, indiana
"Professional, excellent & friendly service."
richard R.
rome city, indiana
kierstin K.
ft wayne, indiana
brad K.
ft wayne, indiana
"Quality service - excellent product"
rhonda N.
fort wayne, indiana
michael F.
ft wayne, indiana
"Always on time, fast and efficient work, and great attitudes from employees."
claire B.
columbia city, indiana
"Their technicians are always thorough, friendly and helpful."
linda M.
ft wayne, indiana
"Polite, efficient, respectful of our home"
carolyn C.
ft wayne, indiana
david W.
ft wayne, indiana
"Professional, quick, helpful, teaching, on time, just dont like that they have to enter my credit card on their phone need to bill customers hate giving my card to people entering it into their phones. I was also told pricing and app was going to change by ine of the last technicians not sure how thats going to work out, but the way it was described. Kind of makes me nervous."
les E.
ft wayne, indiana
justin C.
ft wayne, indiana
"I mean, they were fine on most recent visit. Except I had to pay $99 fee to get absolutely no work done. That would be fine, except when I scheduled I was told no trip fee. Granted, I rescheduled multiple times due to covid, but didnt feel like arguing. Wanted the sump maintained, the advice I got was nothing to do except wait for it to fail. Didnt even pour water down to make sure it was working. I guess this is how this works, but not what Id read online. have a broken sink. Basically was told go buy a new one and call us back. did offer good advise with another issue but that will require calling back for another estimate in summer. Used you guys multiple times. Its always OK but usually end up paying for no actual work to be done."
rod H.
ft wayne, indiana
"The technician came within an hour of our call and replaced the water pump on the furnace. Very satisfied!!"
julie M.
fort wayne, indiana
"Showed up in the time frame they said, take care of the equipment well, dress and act professionally, communicate well their findings and recommendations, and are up-front with costs."
beth H.
columbia city, indiana
vonnie H.
fort wayne, indiana
brad C.
ft wayne, indiana
phil L.
ft wayne, indiana
dennis B.
ft wayne, indiana
"The tech was timely and professional"
donna/gary M.
ft wayne, indiana
"They were very nice and efficient."
sandra M.
ft wayne, indiana
"I have used Rolf for any years. I trust this company"
diane J.
huntertown, indiana
"Friendly knowledgeable technicians"
stan P.
garrett, indiana
michael F.
ft wayne, indiana
"You show up when scheduled and perform the work quickly and professionally. No mess, or marks (damage), and no garbage (you take it all)."
george B.
new haven, indiana
"Response has been good, but we seem to address the same problem several times each winter without finding a root cause"
robin C.
leo, indiana
brant S.
huntington, indiana
"Techs were knowledgeable and scheduling process was easy."
rod B.
ft wayne, indiana
"We have had Rolf forever and have has nothing but efficient friendly service"
tom W.
fort wayne, indiana
"Excellent service. On time, day or night. Professional, courteous and dedicated to solving any problem. Anove and beyond expectations."
bonnie C.
roanoke, indiana
craig R.
ft wayne, indiana
"Great company"
jylana J.
fort wayne, indiana
"Service has always been timely and efficient. Never feel like someone is just trying to get more money out of us."
mr murphy M.
ft wayne, indiana
gerald H.
roanoke, indiana
nick S.
fort wayne, indiana
"Good communication, let me know when they were on their way. Take good care of our home comfort unit."
steven P.
fort wayne, indiana
"Plumbers were here within an hour of my call and gave me a temporary fix and a plan to permanently repair my plumbing problems. This gave my wife and I a big feeling of relief."
susan S.
fort wayne, indiana
"Rolf Griffin Fort Wayne is the best! The customer always comes first, and this service was no different. Dirk was great, as always, and we appreciate all he did for us."
liddy N.
ft wayne, indiana
"The company provides reliable service."
kevin G.
new haven, indiana
"Excelent professional courteous service."
kay P.
ft wayne, indiana
"Technicians are always on time and efficient."
mary V.
ft wayne, indiana
"Excellent service and very professional"
diana C.
ft wayne, indiana
carol S.
ft wayne, indiana
"I usually don't talk about heating issues with friends,."
carolyn C.
ft wayne, indiana
"Did not put on shoe protectors and left body foot prints"
sue S.
ft wayne, indiana
"Great service!"
suzanne S.
ft wayne, indiana
"Respectful, and efficient technician"
james de snyder S.
churubusco, indiana
"The company came back free to recheck my heat exchanger after condemning it."
dan B.
fort wayne, indiana
thomas P.
fort wayne, indiana
"Great service."
timothy M.
fort wayne, indiana
chasity S.
ft wayne, indiana
tina R.
angola, indiana
"Very professional and polite"
jerry an spice S.
ft wayne, indiana
pamela S.
huntington, indiana
"Haven't had any big issues with products and always prompt and reliable services."
john R.
fort wayne, indiana
"Service tech showed up right away but his knowledge was sub par."
kay P.
ft wayne, indiana
"The service techs are always polite and efficient."
carol R.
ft wayne, indiana
kevin G.
new haven, indiana
"Excelent professional courteous service."
susan rental R.
fort wayne, indiana
steven H.
fort wayne, indiana
"They took the time an did a great job turning my furance."
jean M.
new haven, indiana
"Everyone is polite and upfront about what is going on. Also all work is done professionally."
karen L.
fort wayne, indiana
george H.
fort wayne, indiana
"great service"
carol S.
ft wayne, indiana
"I don't know who would ask me for a recomendation."
carol J.
ft wayne, indiana
"I like the 6-month checkups. The technician arrived on time and reviewed the work he had done"
lisa R.
spencerville, indiana
richard R.
fort wayne, indiana
mr grable G.
columbia city, indiana
"Fast and courteous"
mike B.
ft wayne, indiana
"Did the work quickly and checked everything"
robert T.
ft wayne, indiana
"Technicians are very professional"
philip H.
fort wayne, indiana
"Arrived before scheduled time, worked quickly, and explained what had been done."
matt S.
ft wayne, indiana
james sr S.
new haven, indiana
lynne G.
fort wayne, indiana
"Quick follow up to online service request. Knowledgeable and honest technicians. Have used Rolf Griffin for 25 years."
martha S.
fort wayne, indiana
"prompt, thorough and courteous"
joe derrick D.
ft wayne, indiana
"My family and friends have their own maintenance service man."
melanie B.
leo, indiana
"Three great, personable, knowledgeable technicians. All three were good. Efficient person the phone, as well."
beverly F.
ft wayne, indiana
"I have felt like I have gotten service that is thorough and fair."
susan S.
fort wayne, indiana
"We always receive the very best customer service from Rolf Griffin staff. Dirk was great!"
erin C.
fort wayne, indiana
"Friendly and professional"
chasity S.
ft wayne, indiana
"Very nice and professional"
jackie P.
fort wayne , indiana
"Damon Ellis was very professional and answered my questions with confidence. He did a great job."
john K.
fort wayne, indiana
joanne P.
fort wayne, indiana
richard B.
ft wayne, indiana
william W.
ft wayne, indiana
desirea C.
ft wayne, indiana
dee S.
fort wayne, indiana
"The service tech is really knowledgeable and friendly. Although there was a big mix-up with service, he took care of the issue promptly and professionally. thank you so much for your patience and understanding."
jim N.
ft wayne, indiana
george H.
fort wayne, indiana
rosemarie L.
fort wayne, indiana
"Always come, are friendly and helpful"
taryn V.
fort wayne, indiana
"The guy who did the maintenance on the previous system and the techs who installed the new system were all very nice and helpful. They explained things very well so I knew what was going on."
marcy A.
fort wayne, indiana
"Evan and Tucker took the time to ask questions, listened and discussed the issue with us. They provided tips and advice on how to help prevent clogs in the future."
bob S.
churbusco, indiana
"Called ahead of the visit, was friendly, followed up with service observations, didn't try to sell me anything."
susan S.
fort wayne, indiana
"Grant with Rolf Griffin provided excellent service to our hot water heater. Really appreciate the service he gave."
rosemary R.
ft wayne, indiana
john S.
ft wayne, indiana
peggy B.
ft wayne, indiana
"I never give a 10 rating but they were excellent"
joseph P.
ft wayne, indiana
"Consistent, reliable technicians"
tom P.
ft wayne, indiana
sharon W.
fort wayne, indiana
"Great service"
kim C.
fort wayne, indiana
"I was happy with the service and cost. It was a good experience all the way around."
glenn M.
ft wayne, indiana
"Very through and courteous"
thomas C.
fort wayne, indiana
"Qualifications of the your Tech was outstanding as reflected in the service he performed."
robert P.
ft wayne, indiana
amy W.
ft wayne, indiana
"Nathan is kind, and is very respectful of our home and pets."
shirley J.
fort wayne, indiana
"Very customer oriented and know"
nancy F.
ft wayne, indiana
"I received excellent service by Damon Ellis. He worked efficiently and was prompt in arriving for my scheduled appointment."
craig L.
ft wayne, indiana
"This visit just didn't feel right. Something seemed off. A Tech showed up, with a Trainee,which is fine, and a third gentleman that seemed to be the guy in charge of finding something to sell me. He showed me a quote for things I "might" need totally $1,500 yet said I couldn't get a copy of it. Really? So I took a picture of what he wrote. He may be right, but it had an "upsell" feeling to it. I'm thinking of having someone else look at my furnace to see if they agree with your Sales guy. Three vehicles to do my annual maintenance?"
john M.
ft wayne, indiana
"They have provideed good service for all the time we have used them"
aaron C.
fort wayne, indiana
"Excellent service"
joe/lisa K.
fort wayne, indiana
"The tech that came was very professional and courteous."
mary H.
fort wayne, indiana
"Very fast response when I called for service. Service Experts were very polite and answered all questions."
susan K.
ft wayne, indiana
"you arrived promptly in response to my call for help and fixed the problem!"
mr updegrove U.
ft wayne, indiana
"Service men are always polite and informative regardless of our questions. AND very knowledgeable."
cheryl M.
bluffton, indiana
michael W.
fort wayne, indiana
"Always friendly and knowledgeable"
amanda S.
fort wayne, indiana
cameron M.
fort wayne, indiana
"Quality technicians, quality work, good prices."
samuel H.
fort wayne, tennessee
"both the salesman and technician seemed knowledgeable and were very professional. They gave me options for recommended repairs and replacement parts but they did not try to pressure me into buying anything extra."
calvin P.
ft wayne, indiana
"Great service"
ellis M.
fort wayne, indiana
david W.
ft wayne, indiana
"Excellent service and quick response time. Would like to be billed rather than having the technician type a card number into a phone."
mrs warstler W.
ft wayne, indiana
rick B.
fort wayne, indiana
"Great service and response time."
miriam R.
ft wayne, indiana
"Tech knew what he was doing. Was pleasant and courteous.. Swept up mess, used foot covers in the house."
robert C.
fort wayne, indiana
"Quality communication, appear to be caring and as upfront as they can about the service provided."
cydney B.
ft wayne, indiana
carol R.
fort wayne, indiana
"Was a no call, no show Saturday after I talked to him at 10:30 in the morning when he said I was next. He finally showed up Sunday afternoon. Your operator was absolutely no help either. That is Customer service for you. I'll never use Rolf again!"
jim S.
ft wayne, indiana
"Dependable service with friendly technicians"
dave G.
ft wayne, indiana
"I HAVE referred Rolf-Griffin to others (including my Mother who lives a block away) and these new customers were very satisfied."
sheryl G.
ft wayne, indiana
"Rolf Griffin has taken very good care of our Furnace and air conditioner for many years."
danene N.
new haven, indiana
"I struggle at times with the scheduling process. Once I get a technician at my home its all good."
jack S.
ossian, indiana
lori H.
ft wayne, indiana
"Always come when they're supposed to, techs are always respectful and knowledgeable"
trent N.
ft wayne, indiana
"Although we were happy hat the problem was solved, the tech wanted to cancel on us because of how late it was. We were unable to use our toilets all afternoon and evening."
brad K.
ft wayne, indiana
"Prompt - Professional - Informative"
robert P.
ft wayne, indiana
william R.
ft wayne, indiana
"Tech found problem other techs missed fixed it also informed about problem with humidifier"
donald S.
new haven, indiana
sharon W.
fort wayne, indiana
"Satisfying"
sally K.
ft wayne, indiana
mike F.
fort wayne, indiana
"Your technicians have always been honest and thorough and very informative and helpful."
scott L.
fort wayne, indiana
"Easy to make urgent appointment, tech was accommodating to schedule"
nanett P.
ft wayne, indiana
"as always the service was great."
barry D.
ft wayne, indiana
"Both gents knew what they"
karen L.
fort wayne, indiana
reed M.
ft wayne, indiana
steven P.
fort wayne, indiana
"Immediate service"
robert S.
fort wayne, indiana
"Nice technician"
michael P.
new haven, indiana
anna G.
fort wayne, indiana
"I've referred many people to Roth-Griffin in the last 20+ years"
mr bower B.
roanoke, indiana
"The work always gets done and on time. The experts are polite and explain what they did."
charles W.
fort wayne, indiana
"Found possible problem which will need to be verify problem or replace equipment. (Humidifier). Also expected furnace inspection and service dont think that was done."
kim E.
ft wayne, indiana
jaime W.
ft wayne, indiana
"The serviceman that came to do annual maintenance on my furnace was above and beyond amazing. This is how I remember Rolf Griffin years ago. Above, beyond, and amazing. The serviceman delivered excellent service. He explained things to me. Wore booties in my home. Even took my trash bin up for me after it had been picked up for the week. Thank you!"
craig L.
ft wayne, indiana
joe/lisa K.
fort wayne, indiana
"The technician was very professional and knowledgeable."
julia B.
ft wayne, indiana
"Ryan knew immediately why my furnace was not working, having to do with roof vent replacements tghe previous day. He and co-worker Joel, who delivered parts, were able to fix the issue and did not add additional costs beyond my annual maintenance fee. I am so appreciative."
shirley J.
fort wayne, indiana
"Very Helpful ad found the problem right away"
steven H.
fort wayne, indiana
"Did a great job ."
paul L.
kendallville, indiana
first christ scien S.
ft wayne, indiana
"the tech was thorough"
karen H.
fort wayne, indiana
"Prompt, on time, professional."
amanda S.
auburn, indiana
"So friendly"
michael A.
new haven, indiana
"The tech was Punctual, respectful and very thorough"
harold L.
fort wayne, indiana
catherine T.
fort wayne, indiana
christophe K.
fort wayne, indiana
monna H.
ft wayne, indiana
"They came in a timely manner. Worked hard on a very old furnace unit."
celeste F.
fort wayne, indiana
vicky H.
fort wayne, indiana
"They were fast and friendly"
claudia H.
ft wayne, indiana
"The technicians were very friendly and quick with installing my new thermostat!"
teresa P.
huntington, indiana
"I have always highly recommended you but the last two years of customer service in the last 2 years has been beyond what I want to deal with."
steve C.
angola, indiana
"Pricing has become suspect in my mind."
phil M.
fort wayne, indiana
jack S.
ossian, indiana
"Rolf Griffin technicians are always very knowledgeable and professional.Adam was great."
craig/mary B.
ft wayne, indiana
kellie S.
ft wayne, indiana
"Your products are great and your maintenance program is so helpful"
bruce H.
churubusco, indiana
"attention to detail"
jim A.
auburn, indiana
marc S.
fort wayne, indiana
"Chuck was very helpful and knowledgeable in explaining what was going on with my humidifier."
mr kimmel K.
ft wayne, indiana
"Prompt - Professional"
ellen D.
fort wayne, indiana
"you are THE best!"
kelli K.
ft wayne, indiana
corey H.
fort wayne, indiana
cj W.
ft wayne, indiana
"Rolf Griffin techs and call center are extremely helpful and knowledgeable. No matter what the issue is. They are friendly and never rude. I have had bad experiences with other companies in the past. Will choose Rolf Griffin for any future HVAC, Plumbing or electrical needs."
james de snyder S.
churubusco, indiana
"Your tech took pictures saying my heat exchanger was leaking. Did not do a co check. Sad he had to turn off my furnace . Said I need new furnace. I did co check. Negative. To people with metal experience said the picture of crack was worthless."
valerie M.
fort wayne, indiana
"Associates were very friendly and knowledgeable."
patti & doyle M.
ft wayne, indiana
"Because you send a sales person with a technician in order to force customers to purchase new HVAC systems."
gloria H.
fort wayne, indiana
scott D.
roanoke, indiana
thomas l sodano jr dd D.
garrett, indiana
"Technicians Nathan and Jennifer were very concerned with doing a good job ......"
cheryl M.
bluffton, indiana
"The work man is very polite and get the job done!"
susan T.
ft wayne, indiana
murfield R.
ft wayne, indiana
"timely, professional"
bobby G.
ft wayne, indiana
"Great service!!"
lorraine M.
fort wayne, indiana
freeman R.
fort wayne, indiana
"Prompt service to get furnace back up and running on late Sunday evening. Problems were severe, so we had salesman visit promptly Monday morning. You had the replacement furnace we needed in inventory we were able to install it 3 days later."
barbara K.
ft wayne, indiana
"I really Ben Moore. I had a few really good tech-savvy such as Durville, Mike Reuille, Jim Fisher, they all left. I hope you keep Ben cause he is really good and a nice trustworthy person to have in your home. I always ask for him."
dwayne D.
ft wayne, indiana
"Workers always polite knowledgeable and on time"
sharon A.
fort wayne, indiana
joseph K.
fort wayne, indiana
"Have always been very pleasant experience dealing with these poeple."
susan K.
ft wayne, indiana
"very polite & efficient technicians. Displayed respect for my property"
jill S.
fort wayne, indiana
"Grant was outstanding! Such great customer service! He was professional, knowledgable, thorough, had great communication skills!! (good eye contact and clarity in speaking, made everything easy to understand) Andrew was very friendly and personable also!"
mrs butlerknight B.
churubusco, indiana
"Most of my family and friends are outside the Rolf Griffin service area."
ruey C.
corunna, indiana
"K"
mr rahrig R.
fort wayne, indiana
"Have used them for years and they are consistently good. This time they had to come back to fix the humidifier but they got it working properly"
michelle C.
fort wayne, indiana
"They are always very friendly and knowledgeable."
gary S.
ft wayne, indiana
"Quality Service"
beverly D.
fort wayne, indiana
peter C.
ft wayne, indiana
ed H.
ft wayne, indiana
"Very professional and informative."
kelly W.
columbia city, indiana
"fair and honest"
blake H.
grabill, indiana
ellen D.
fort wayne, indiana
"You all are just "good people"!!!"
lynn S.
ft wayne, indiana
"Have always had great service from Rolf Griffin!"
susan T.
ft wayne, indiana
bob S.
fort wayne, indiana
sean R.
fort wayne, indiana
wayne P.
ft wayne, indiana
"Used them for more than 20 yrs"
lynell H.
fort wayne, indiana
"It was Christmas Eve and my new furnace went on strike. I initially was told it would be Wednesday so I was pretty bummed. Later that evening someone called and said because I'm a preferred cust..I can expect someone on Christmas. The guy was great..he was informative and I truly can appreciate having heat once more. Best Christmas gift ever!"
bonnie P.
fort wayne, indiana
"The service personnel were prompt and professional."
dan F.
ft wayne, indiana
"The tech was fast efficient and showed a level of integrity rarely displayed in business."
suzanne W.
ft wayne, indiana
"I have been a customer for over 30 years"
douglas B.
ft wayne, indiana
beverly H.
fort wayne, indiana
"Very Busy day and they came."
jack M.
fort wayne, indiana